Hiring a correspondence clerk in Buffalo, NY

Employers in the Buffalo-Cheektowaga, NY area pay correspondence clerks a median of $48,370, with the middle half of the market between $34,630 and $56,360. Buffalo residents working in office and administrative support occupations report a median of $37,468, which is 23% below what the metro pays for this role.

What does a correspondence clerk earn here?

Place of work

What employers pay

Annual wages paid by employers in the Buffalo-Cheektowaga, NY area. BLS OEWS, May 2025.
25th percentile	$34,630
Median	$48,370
75th percentile	$56,360

Half of correspondence clerks in this area earn between $34,630 and $56,360. A band set below $34,630 competes for the bottom quarter of the market.

Place of residence

What Buffalo residents earn

$37,468

Median earnings of Buffalo residents working in office and administrative support occupations, 14,275 people. Census ACS 5-year 2023, tables S2401 and B24011. Where people live, not where they work, so it is not the same measurement as the wages beside it.

The 23% figure is not a pay gap. ACS counts the civilian employed population 16 and over, part-time and part-year work included; OEWS counts wage-and-salary jobs only. The two populations differ, so read this number against other cities rather than as a shortfall: the same definitional difference applies to every city equally, which is what makes a city-to-city reading sound.

The role pays well above the local residential norm, which usually means you can hire from inside Buffalo rather than competing for commuters.

What does the role actually involve?

Core tasks

Maintain files and control records to show correspondence activities.
Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
Compile data from records to prepare periodic reports.

O*NET 29.1, task statements for SOC 43-4021.

Tools and technologies in demand

Epic Systems, Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Word, Microsoft Access, Microsoft PowerPoint, Microsoft SharePoint.

O*NET 29.1, flagged in demand or hot for this occupation. Useful as a screen, not as a checklist.

Is the talent actually in Buffalo?

This is a job zone two: some preparation needed occupation. These occupations usually require a high school diploma.

It does not require a degree, which widens the pool considerably. For context, 30.3% of Buffalo adults hold one. Census ACS 5-year 2023, table S1501.

The average Buffalo commute runs 19.9 minutes, which is roughly how far your catchment reaches before candidates start saying no. 9.6% already work from home, so a fully onsite requirement here is competing against that.

How often do these jobs turn over?

In Erie County, administrative and support services employs 27,761 and turns over 13.2% a quarter, with 7,669 hires against 7,157 separations. Average earnings in that industry run $4,441 a month. Census LEHD Quarterly Workforce Indicators, 2024 Q1, NAICS 56.

That figure covers every occupation in the industry, not this role alone, so read it as the local churn rate rather than as a number about correspondence clerks. It still tells you what you are hiring into: a high-churn market, where speed matters more than a perfect fit.

What does the search cost?

The fee is set by the seniority of the role, never by salary and never by location. Across all six tiers it runs $6,240 to $54,340 per search. A contingency firm hiring at this role's median would bill roughly $9,674 to $14,511 on the first year salary alone.

One owner runs the search from market map to signed offer. Searches typically fill in 23 to 35 days, which is a typical window rather than a promise, and the replacement guarantee runs 45 days at 50% off.

Price this search

Eight questions about the role. Your tier range appears on screen.

Hiring a correspondence clerk somewhere else?

Same role, different market. The wage band moves with the metro.

Other office and administrative support roles in Buffalo

Buffalo is the 2th largest of 4 New York cities in this dataset.