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Hiring a new accounts clerk in Norfolk, VA

Employers in the Virginia Beach-Chesapeake-Norfolk, VA-NC area pay new accounts clerks a median of $46,960 a year, with the middle half of the market between $45,450 and $57,990 (BLS OEWS, May 2025, SOC 43-4141). Filling it through recruitlocalpros runs Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role rather than by salary or location, and our vetted recruiting partner handles sourcing, screening and placement end to end.

Do Norfolk residents in office and administrative support work earn more than employers in the Virginia Beach-Chesapeake-Norfolk, VA-NC area pay?

Norfolk residents working in office and administrative support occupations earn a median of $35,434 (Census ACS 5-year 2023, tables S2401 and B24011), against $46,300 as the median of the 47 wages BLS publishes for that same occupation group in the Virginia Beach-Chesapeake-Norfolk, VA-NC area (BLS OEWS, May 2025), a difference of 23%, with the employers figure the higher of the two.

Both sides of that figure describe the whole office and administrative support group, not this one role. In the Virginia Beach-Chesapeake-Norfolk, VA-NC area the group covers 47 occupations BLS publishes a wage for, from hotel, motel, and resort desk clerks at $30,980 to executive secretaries and executive administrative assistants at $67,620 (BLS OEWS, May 2025), with new accounts clerks at $46,960 inside it.

That comparison is between two different measures, not a pay gap. The two weight the same occupation group differently: the Census figure is the midpoint across the people who actually hold those jobs, so a group carrying a few very well paid occupations is pulled toward them, while the BLS figure is the midpoint across the 47 published occupation wages, which counts each of those occupations once whatever its headcount. Census also counts where people live and BLS counts where the jobs are, and the two cover different populations, Census the civilian employed population 16 and over, BLS wage-and-salary jobs only. Read the number against other cities, where the same definitional difference applies on both sides, rather than as a shortfall.

Published wages across this group in the metro run above what Norfolk residents in it earn, which usually means employers here draw this talent from beyond the city line rather than from inside it.

What does a new accounts clerk earn here?

Place of work

What employers pay

Annual wages paid to new accounts clerks by employers in the Virginia Beach-Chesapeake-Norfolk, VA-NC area. BLS OEWS, May 2025, SOC 43-4141.
25th percentile$45,450
Median$46,960
75th percentile$57,990

Half of new accounts clerks in this area earn between $45,450 and $57,990 (BLS OEWS, May 2025). A band set below $45,450 competes for the bottom quarter of the market. Occupation detail for SOC 43-4141 at O*NET OnLine.

Place of residence

What Norfolk residents earn

$35,434

Median annual earnings of Norfolk residents working in office and administrative support occupations, 11,855 people (Census ACS 5-year 2023, tables S2401 and B24011). An occupation group rather than this one role, and where people live rather than where they work, so it is not the same measurement as the wages beside it.

What does the role actually involve?

Core tasks

  • Perform teller duties as required.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Collect and record customer deposits and fees and issue receipts, using computers.
  • Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
  • Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.

Task statements for SOC 43-4141, O*NET OnLine 29.1.

Tools and technologies in demand

Microsoft Excel, Microsoft Office software, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Accounting software, Corporate Information Factory CIF, DCI iCore.

Flagged in demand or hot for SOC 43-4141 by O*NET OnLine 29.1. Useful as a screen, not as a checklist.

Is the talent actually in Norfolk?

This is a job zone three: medium preparation needed occupation. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. O*NET OnLine, SOC 43-4141.

It does not require a degree, which widens the pool considerably. For context, 32.7% of Norfolk adults hold one. Census ACS 5-year 2023, table S1501, residents of Norfolk aged 25 and over.

The average Norfolk commute runs 22.9 minutes, which is roughly how far your catchment reaches before candidates start saying no. 8.6% of Norfolk workers already work from home, so a fully onsite requirement here is competing against that. Census ACS 5-year 2023, place-level commuting characteristics for Norfolk.

How often do these jobs turn over?

In Norfolk city, administrative and support services employs 9,484 and turns over 12.3% a quarter, with 2,714 hires against 2,779 separations. Average earnings in that industry run $4,368 a month. Census LEHD Quarterly Workforce Indicators, 2024 Q1, NAICS 56.

That figure covers every occupation in the industry, not this role alone, so read it as the local churn rate rather than as a number about new accounts clerks. It still tells you what you are hiring into: a high-churn market, where speed matters more than a perfect fit.

What does the search cost?

The fee is set by the seniority of the role, never by salary and never by location. Across all six tiers it runs $6,240 to $54,340 per search. A contingency firm hiring at this role's $46,960 median in the Virginia Beach-Chesapeake-Norfolk, VA-NC area (BLS OEWS, May 2025) would bill roughly $9,392 to $14,088 on the first year salary alone.

One owner runs the search from market map to signed offer. Searches typically fill in 23 to 35 days, which is a typical window rather than a promise, and the replacement guarantee runs 45 days at 50% off.

Questions employers ask about hiring a new accounts clerk in Norfolk

What does it cost to hire a new accounts clerk in Norfolk?
Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role and never by salary or location. A contingency firm billing 20 to 30% of this role's $46,960 median wage in the Virginia Beach-Chesapeake-Norfolk, VA-NC area (BLS OEWS, May 2025) would charge roughly $9,392 to $14,088 on the first year salary alone.
What should an offer for a new accounts clerk in Norfolk look like?
Employers in the Virginia Beach-Chesapeake-Norfolk, VA-NC area pay new accounts clerks a median of $46,960, with the middle half of the market between $45,450 and $57,990 (BLS OEWS, May 2025). A band set below $45,450 competes for the bottom quarter of that market.
Do Norfolk residents in office and administrative support work earn more than employers in the Virginia Beach-Chesapeake-Norfolk, VA-NC area pay?
Norfolk residents working in office and administrative support occupations earn a median of $35,434 (Census ACS 5-year 2023, tables S2401 and B24011), against $46,300 as the median of the 47 wages BLS publishes for that same occupation group in the Virginia Beach-Chesapeake-Norfolk, VA-NC area (BLS OEWS, May 2025), a difference of 23%. Both figures cover the whole occupation group rather than this one role, and one counts where people live while the other counts where the jobs are, so the percentage is not a pay gap.
Is the talent for this role already in Norfolk?
This is a job zone 3 occupation and does not require a degree, which widens the pool considerably. For context, 32.7% of Norfolk adults hold a bachelor's degree or higher (Census ACS 5-year 2023, table S1501).

Price this search

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