RecruitLocalPros

Hiring an order clerk in Knoxville, TN

Employers in the Knoxville, TN area pay order clerks a median of $39,330 a year, with the middle half of the market between $36,670 and $46,320 (BLS OEWS, May 2025, SOC 43-4151). Filling it through recruitlocalpros runs Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role rather than by salary or location, and our vetted recruiting partner handles sourcing, screening and placement end to end.

Do Knoxville residents in office and administrative support work earn more than employers in the Knoxville, TN area pay?

Knoxville residents working in office and administrative support occupations earn a median of $34,841 (Census ACS 5-year 2023, tables S2401 and B24011), against $44,520 as the median of the 47 wages BLS publishes for that same occupation group in the Knoxville, TN area (BLS OEWS, May 2025), a difference of 22%, with the employers figure the higher of the two.

Both sides of that figure describe the whole office and administrative support group, not this one role. In the Knoxville, TN area the group covers 47 occupations BLS publishes a wage for, from hotel, motel, and resort desk clerks at $29,970 to executive secretaries and executive administrative assistants at $67,310 (BLS OEWS, May 2025), with order clerks at $39,330 inside it.

That comparison is between two different measures, not a pay gap. The two weight the same occupation group differently: the Census figure is the midpoint across the people who actually hold those jobs, so a group carrying a few very well paid occupations is pulled toward them, while the BLS figure is the midpoint across the 47 published occupation wages, which counts each of those occupations once whatever its headcount. Census also counts where people live and BLS counts where the jobs are, and the two cover different populations, Census the civilian employed population 16 and over, BLS wage-and-salary jobs only. Read the number against other cities, where the same definitional difference applies on both sides, rather than as a shortfall.

Published wages across this group in the metro run above what Knoxville residents in it earn, which usually means employers here draw this talent from beyond the city line rather than from inside it.

What does an order clerk earn here?

Place of work

What employers pay

Annual wages paid to order clerks by employers in the Knoxville, TN area. BLS OEWS, May 2025, SOC 43-4151.
25th percentile$36,670
Median$39,330
75th percentile$46,320

Half of order clerks in this area earn between $36,670 and $46,320 (BLS OEWS, May 2025). A band set below $36,670 competes for the bottom quarter of the market. Occupation detail for SOC 43-4151 at O*NET OnLine.

Place of residence

What Knoxville residents earn

$34,841

Median annual earnings of Knoxville residents working in office and administrative support occupations, 11,128 people (Census ACS 5-year 2023, tables S2401 and B24011). An occupation group rather than this one role, and where people live rather than where they work, so it is not the same measurement as the wages beside it.

What does the role actually involve?

Core tasks

  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Recommend merchandise or services that will meet customers' needs.
  • Inspect outgoing work for compliance with customers' specifications.
  • Receive and respond to customer complaints.

Task statements for SOC 43-4151, O*NET OnLine 29.1.

Tools and technologies in demand

Microsoft Excel, Microsoft Office software, Adobe Acrobat, Intuit QuickBooks, Microsoft Access, Microsoft Dynamics, Microsoft Outlook, Microsoft PowerPoint.

Flagged in demand or hot for SOC 43-4151 by O*NET OnLine 29.1. Useful as a screen, not as a checklist.

Is the talent actually in Knoxville?

This is a job zone two: some preparation needed occupation. These occupations usually require a high school diploma. O*NET OnLine, SOC 43-4151.

It does not require a degree, which widens the pool considerably. For context, 33.7% of Knoxville adults hold one. Census ACS 5-year 2023, table S1501, residents of Knoxville aged 25 and over.

The average Knoxville commute runs 20.4 minutes, which is roughly how far your catchment reaches before candidates start saying no. 11.1% of Knoxville workers already work from home, so a fully onsite requirement here is competing against that. Census ACS 5-year 2023, place-level commuting characteristics for Knoxville.

How often do these jobs turn over?

In Knox County, administrative and support services employs 21,038 and turns over 16.0% a quarter, with 6,918 hires against 7,111 separations. Average earnings in that industry run $3,711 a month. Census LEHD Quarterly Workforce Indicators, 2024 Q1, NAICS 56.

That figure covers every occupation in the industry, not this role alone, so read it as the local churn rate rather than as a number about order clerks. It still tells you what you are hiring into: a high-churn market, where speed matters more than a perfect fit.

What does the search cost?

The fee is set by the seniority of the role, never by salary and never by location. Across all six tiers it runs $6,240 to $54,340 per search. A contingency firm hiring at this role's $39,330 median in the Knoxville, TN area (BLS OEWS, May 2025) would bill roughly $7,866 to $11,799 on the first year salary alone.

One owner runs the search from market map to signed offer. Searches typically fill in 23 to 35 days, which is a typical window rather than a promise, and the replacement guarantee runs 45 days at 50% off.

Questions employers ask about hiring an order clerk in Knoxville

What does it cost to hire an order clerk in Knoxville?
Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role and never by salary or location. A contingency firm billing 20 to 30% of this role's $39,330 median wage in the Knoxville, TN area (BLS OEWS, May 2025) would charge roughly $7,866 to $11,799 on the first year salary alone.
What should an offer for an order clerk in Knoxville look like?
Employers in the Knoxville, TN area pay order clerks a median of $39,330, with the middle half of the market between $36,670 and $46,320 (BLS OEWS, May 2025). A band set below $36,670 competes for the bottom quarter of that market.
Do Knoxville residents in office and administrative support work earn more than employers in the Knoxville, TN area pay?
Knoxville residents working in office and administrative support occupations earn a median of $34,841 (Census ACS 5-year 2023, tables S2401 and B24011), against $44,520 as the median of the 47 wages BLS publishes for that same occupation group in the Knoxville, TN area (BLS OEWS, May 2025), a difference of 22%. Both figures cover the whole occupation group rather than this one role, and one counts where people live while the other counts where the jobs are, so the percentage is not a pay gap.
Is the talent for this role already in Knoxville?
This is a job zone 2 occupation and does not require a degree, which widens the pool considerably. For context, 33.7% of Knoxville adults hold a bachelor's degree or higher (Census ACS 5-year 2023, table S1501).

Price this search

Eight questions about the role. Your tier range appears on screen.