Hiring a public safety telecommunicator in Long Beach, CA
Employers in the Los Angeles-Long Beach-Anaheim, CA area pay public safety telecommunicators a median of $80,370, with the middle half of the market between $67,720 and $94,580. Long Beach residents working in office and administrative support occupations report a median of $43,381, which is 46% below what the metro pays for this role.
What does a public safety telecommunicator earn here?
Place of work
What employers pay
| 25th percentile | $67,720 |
| Median | $80,370 |
| 75th percentile | $94,580 |
Half of public safety telecommunicators in this area earn between $67,720 and $94,580. A band set below $67,720 competes for the bottom quarter of the market.
Place of residence
What Long Beach residents earn
$43,381
Median earnings of Long Beach residents working in office and administrative support occupations, 26,569 people. Census ACS 5-year 2023, tables S2401 and B24011. Where people live, not where they work, so it is not the same measurement as the wages beside it.
The 46% figure is not a pay gap. ACS counts the civilian employed population 16 and over, part-time and part-year work included; OEWS counts wage-and-salary jobs only. The two populations differ, so read this number against other cities rather than as a shortfall: the same definitional difference applies to every city equally, which is what makes a city-to-city reading sound.
The role pays well above the local residential norm, which usually means you can hire from inside Long Beach rather than competing for commuters.
What does the role actually involve?
Core tasks
- Provide emergency medical instructions to callers.
- Question callers to determine their locations and the nature of their problems to determine type of response needed.
- Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
- Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
- Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
O*NET 29.1, task statements for SOC 43-5031.
Tools and technologies in demand
Microsoft Office software, Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, SAP software.
O*NET 29.1, flagged in demand or hot for this occupation. Useful as a screen, not as a checklist.
Is the talent actually in Long Beach?
This is a job zone two: some preparation needed occupation. These occupations usually require a high school diploma.
It does not require a degree, which widens the pool considerably. For context, 34.8% of Long Beach adults hold one. Census ACS 5-year 2023, table S1501.
The average Long Beach commute runs 30 minutes, which is roughly how far your catchment reaches before candidates start saying no. 14.4% already work from home, so a fully onsite requirement here is competing against that.
How often do these jobs turn over?
In Los Angeles County, administrative and support services employs 290,205 and turns over 13.6% a quarter, with 76,829 hires against 78,609 separations. Average earnings in that industry run $4,373 a month. Census LEHD Quarterly Workforce Indicators, 2024 Q1, NAICS 56.
That figure covers every occupation in the industry, not this role alone, so read it as the local churn rate rather than as a number about public safety telecommunicators. It still tells you what you are hiring into: a high-churn market, where speed matters more than a perfect fit.
What does the search cost?
The fee is set by the seniority of the role, never by salary and never by location. Across all six tiers it runs $6,240 to $54,340 per search. A contingency firm hiring at this role's median would bill roughly $16,074 to $24,111 on the first year salary alone.
One owner runs the search from market map to signed offer. Searches typically fill in 23 to 35 days, which is a typical window rather than a promise, and the replacement guarantee runs 45 days at 50% off.
Price this search
Eight questions about the role. Your tier range appears on screen.
Hiring a public safety telecommunicator somewhere else?
Same role, different market. The wage band moves with the metro.
- New York, NY
- Los Angeles, CA
- Chicago, IL
- Houston, TX
- Phoenix, AZ
- Philadelphia, PA
- San Antonio, TX
- San Diego, CA
- Dallas, TX
- Fort Worth, TX
- Jacksonville, FL
- Austin, TX
Other office and administrative support roles in Long Beach
- Bill and Account Collectors
- Billing and Posting Clerks
- Bookkeeping, Accounting, and Auditing Clerks
- Brokerage Clerks
- Cargo and Freight Agents
- Communications Equipment Operators, All Other
- Couriers and Messengers
- Court, Municipal, and License Clerks
- Credit Authorizers, Checkers, and Clerks
- Customer Service Representatives
Related
- Hiring Public Safety Telecommunicators: the role, the pay, the process
- Recruiting services in Long Beach
- Every California city we cover
Long Beach is the 7th largest of 21 California cities in this dataset.