Hiring a public safety telecommunicator in Salt Lake City, UT
Employers in the Salt Lake City-Murray, UT area pay public safety telecommunicators a median of $52,840 a year, with the middle half of the market between $51,760 and $65,820 (BLS OEWS, May 2025, SOC 43-5031). Filling it through recruitlocalpros runs Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role rather than by salary or location, and our vetted recruiting partner handles sourcing, screening and placement end to end.
Do Salt Lake City residents in office and administrative support work earn more than employers in the Salt Lake City-Murray, UT area pay?
Salt Lake City residents working in office and administrative support occupations earn a median of $38,601 (Census ACS 5-year 2023, tables S2401 and B24011), against $48,440 as the median of the 45 wages BLS publishes for that same occupation group in the Salt Lake City-Murray, UT area (BLS OEWS, May 2025), a difference of 20%, with the employers figure the higher of the two.
Both sides of that figure describe the whole office and administrative support group, not this one role. In the Salt Lake City-Murray, UT area the group covers 45 occupations BLS publishes a wage for, from office machine operators, except computer at $36,000 to first-line supervisors of office and administrative support workers at $71,890 (BLS OEWS, May 2025), with public safety telecommunicators at $52,840 inside it.
That comparison is between two different measures, not a pay gap. The two weight the same occupation group differently: the Census figure is the midpoint across the people who actually hold those jobs, so a group carrying a few very well paid occupations is pulled toward them, while the BLS figure is the midpoint across the 45 published occupation wages, which counts each of those occupations once whatever its headcount. Census also counts where people live and BLS counts where the jobs are, and the two cover different populations, Census the civilian employed population 16 and over, BLS wage-and-salary jobs only. Read the number against other cities, where the same definitional difference applies on both sides, rather than as a shortfall.
Published wages across this group in the metro run above what Salt Lake City residents in it earn, which usually means employers here draw this talent from beyond the city line rather than from inside it.
What does a public safety telecommunicator earn here?
Place of work
What employers pay
| 25th percentile | $51,760 |
| Median | $52,840 |
| 75th percentile | $65,820 |
Half of public safety telecommunicators in this area earn between $51,760 and $65,820 (BLS OEWS, May 2025). A band set below $51,760 competes for the bottom quarter of the market. Occupation detail for SOC 43-5031 at O*NET OnLine.
Place of residence
What Salt Lake City residents earn
$38,601
Median annual earnings of Salt Lake City residents working in office and administrative support occupations, 11,641 people (Census ACS 5-year 2023, tables S2401 and B24011). An occupation group rather than this one role, and where people live rather than where they work, so it is not the same measurement as the wages beside it.
What does the role actually involve?
Core tasks
- Provide emergency medical instructions to callers.
- Question callers to determine their locations and the nature of their problems to determine type of response needed.
- Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
- Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
- Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
Task statements for SOC 43-5031, O*NET OnLine 29.1.
Tools and technologies in demand
Microsoft Office software, Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, SAP software.
Flagged in demand or hot for SOC 43-5031 by O*NET OnLine 29.1. Useful as a screen, not as a checklist.
Is the talent actually in Salt Lake City?
This is a job zone two: some preparation needed occupation. These occupations usually require a high school diploma. O*NET OnLine, SOC 43-5031.
It does not require a degree, which widens the pool considerably. For context, 50.9% of Salt Lake City adults hold one. Census ACS 5-year 2023, table S1501, residents of Salt Lake City aged 25 and over.
The average Salt Lake City commute runs 19.6 minutes, which is roughly how far your catchment reaches before candidates start saying no. 18.5% of Salt Lake City workers already work from home, so a fully onsite requirement here is competing against that. Census ACS 5-year 2023, place-level commuting characteristics for Salt Lake City.
How often do these jobs turn over?
In Salt Lake County, administrative and support services employs 50,102 and turns over 14.5% a quarter, with 14,426 hires against 14,045 separations. Average earnings in that industry run $5,076 a month. Census LEHD Quarterly Workforce Indicators, 2024 Q1, NAICS 56.
That figure covers every occupation in the industry, not this role alone, so read it as the local churn rate rather than as a number about public safety telecommunicators. It still tells you what you are hiring into: a high-churn market, where speed matters more than a perfect fit.
What does the search cost?
The fee is set by the seniority of the role, never by salary and never by location. Across all six tiers it runs $6,240 to $54,340 per search. A contingency firm hiring at this role's $52,840 median in the Salt Lake City-Murray, UT area (BLS OEWS, May 2025) would bill roughly $10,568 to $15,852 on the first year salary alone.
One owner runs the search from market map to signed offer. Searches typically fill in 23 to 35 days, which is a typical window rather than a promise, and the replacement guarantee runs 45 days at 50% off.
Questions employers ask about hiring a public safety telecommunicator in Salt Lake City
- What does it cost to hire a public safety telecommunicator in Salt Lake City?
- Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role and never by salary or location. A contingency firm billing 20 to 30% of this role's $52,840 median wage in the Salt Lake City-Murray, UT area (BLS OEWS, May 2025) would charge roughly $10,568 to $15,852 on the first year salary alone.
- What should an offer for a public safety telecommunicator in Salt Lake City look like?
- Employers in the Salt Lake City-Murray, UT area pay public safety telecommunicators a median of $52,840, with the middle half of the market between $51,760 and $65,820 (BLS OEWS, May 2025). A band set below $51,760 competes for the bottom quarter of that market.
- Do Salt Lake City residents in office and administrative support work earn more than employers in the Salt Lake City-Murray, UT area pay?
- Salt Lake City residents working in office and administrative support occupations earn a median of $38,601 (Census ACS 5-year 2023, tables S2401 and B24011), against $48,440 as the median of the 45 wages BLS publishes for that same occupation group in the Salt Lake City-Murray, UT area (BLS OEWS, May 2025), a difference of 20%. Both figures cover the whole occupation group rather than this one role, and one counts where people live while the other counts where the jobs are, so the percentage is not a pay gap.
- Is the talent for this role already in Salt Lake City?
- This is a job zone 2 occupation and does not require a degree, which widens the pool considerably. For context, 50.9% of Salt Lake City adults hold a bachelor's degree or higher (Census ACS 5-year 2023, table S1501).
Price this search
Eight questions about the role. Your tier range appears on screen.
Hiring a public safety telecommunicator somewhere else?
Same role, different market. The wage band moves with the metro.
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Related
- Hiring Public Safety Telecommunicators: the role, the pay, the process
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- Every Utah city we cover
Salt Lake City is the largest of 1 Utah cities in this dataset.