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Hiring a reservation and transportation ticket agent in Lexington, KY

Employers in the Lexington-Fayette, KY area pay reservation and transportation ticket agents and travel clerks a median of $45,260 a year, with the middle half of the market between $40,630 and $76,580 (BLS OEWS, May 2025, SOC 43-4181). Filling it through recruitlocalpros runs Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role rather than by salary or location, and our vetted recruiting partner handles sourcing, screening and placement end to end.

Do Lexington residents in office and administrative support work earn more than employers in the Lexington-Fayette, KY area pay?

Lexington residents working in office and administrative support occupations earn a median of $36,155 (Census ACS 5-year 2023, tables S2401 and B24011), against $45,650 as the median of the 40 wages BLS publishes for that same occupation group in the Lexington-Fayette, KY area (BLS OEWS, May 2025), a difference of 21%, with the employers figure the higher of the two.

Both sides of that figure describe the whole office and administrative support group, not this one role. In the Lexington-Fayette, KY area the group covers 40 occupations BLS publishes a wage for, from hotel, motel, and resort desk clerks at $30,160 to executive secretaries and executive administrative assistants at $64,840 (BLS OEWS, May 2025), with reservation and transportation ticket agents and travel clerks at $45,260 inside it.

That comparison is between two different measures, not a pay gap. The two weight the same occupation group differently: the Census figure is the midpoint across the people who actually hold those jobs, so a group carrying a few very well paid occupations is pulled toward them, while the BLS figure is the midpoint across the 40 published occupation wages, which counts each of those occupations once whatever its headcount. Census also counts where people live and BLS counts where the jobs are, and the two cover different populations, Census the civilian employed population 16 and over, BLS wage-and-salary jobs only. Read the number against other cities, where the same definitional difference applies on both sides, rather than as a shortfall.

Published wages across this group in the metro run above what Lexington residents in it earn, which usually means employers here draw this talent from beyond the city line rather than from inside it.

What does a reservation and transportation ticket agent earn here?

Place of work

What employers pay

Annual wages paid to reservation and transportation ticket agents and travel clerks by employers in the Lexington-Fayette, KY area. BLS OEWS, May 2025, SOC 43-4181.
25th percentile$40,630
Median$45,260
75th percentile$76,580

Half of reservation and transportation ticket agents and travel clerks in this area earn between $40,630 and $76,580 (BLS OEWS, May 2025). A band set below $40,630 competes for the bottom quarter of the market. Occupation detail for SOC 43-4181 at O*NET OnLine.

Place of residence

What Lexington residents earn

$36,155

Median annual earnings of Lexington residents working in office and administrative support occupations, 18,546 people (Census ACS 5-year 2023, tables S2401 and B24011). An occupation group rather than this one role, and where people live rather than where they work, so it is not the same measurement as the wages beside it.

What does the role actually involve?

Core tasks

  • Examine passenger documentation to determine destinations and to assign boarding passes.
  • Trace lost, delayed, or misdirected baggage for customers.
  • Check baggage and cargo and direct passengers to designated locations for loading.
  • Provide boarding or disembarking assistance to passengers needing special assistance.
  • Confer with customers to determine their service requirements and travel preferences.

Task statements for SOC 43-4181, O*NET OnLine 29.1.

Tools and technologies in demand

Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, Microsoft Word, Amadeus Altea Reservation, Computer reservation system CRS software.

Flagged in demand or hot for SOC 43-4181 by O*NET OnLine 29.1. Useful as a screen, not as a checklist.

Is the talent actually in Lexington?

This is a job zone two: some preparation needed occupation. These occupations usually require a high school diploma. O*NET OnLine, SOC 43-4181.

It does not require a degree, which widens the pool considerably. For context, 47.3% of Lexington adults hold one. Census ACS 5-year 2023, table S1501, residents of Lexington aged 25 and over.

The average Lexington commute runs 20.8 minutes, which is roughly how far your catchment reaches before candidates start saying no. 10.9% of Lexington workers already work from home, so a fully onsite requirement here is competing against that. Census ACS 5-year 2023, place-level commuting characteristics for Lexington.

How often do these jobs turn over?

In Fayette County, administrative and support services employs 14,094 and turns over 16.0% a quarter, with 5,930 hires against 5,861 separations. Average earnings in that industry run $3,285 a month. Census LEHD Quarterly Workforce Indicators, 2024 Q1, NAICS 56.

That figure covers every occupation in the industry, not this role alone, so read it as the local churn rate rather than as a number about reservation and transportation ticket agents and travel clerks. It still tells you what you are hiring into: a high-churn market, where speed matters more than a perfect fit.

What does the search cost?

The fee is set by the seniority of the role, never by salary and never by location. Across all six tiers it runs $6,240 to $54,340 per search. A contingency firm hiring at this role's $45,260 median in the Lexington-Fayette, KY area (BLS OEWS, May 2025) would bill roughly $9,052 to $13,578 on the first year salary alone.

One owner runs the search from market map to signed offer. Searches typically fill in 23 to 35 days, which is a typical window rather than a promise, and the replacement guarantee runs 45 days at 50% off.

Questions employers ask about hiring a reservation and transportation ticket agent in Lexington

What does it cost to hire a reservation and transportation ticket agent in Lexington?
Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role and never by salary or location. A contingency firm billing 20 to 30% of this role's $45,260 median wage in the Lexington-Fayette, KY area (BLS OEWS, May 2025) would charge roughly $9,052 to $13,578 on the first year salary alone.
What should an offer for a reservation and transportation ticket agent in Lexington look like?
Employers in the Lexington-Fayette, KY area pay reservation and transportation ticket agents and travel clerks a median of $45,260, with the middle half of the market between $40,630 and $76,580 (BLS OEWS, May 2025). A band set below $40,630 competes for the bottom quarter of that market.
Do Lexington residents in office and administrative support work earn more than employers in the Lexington-Fayette, KY area pay?
Lexington residents working in office and administrative support occupations earn a median of $36,155 (Census ACS 5-year 2023, tables S2401 and B24011), against $45,650 as the median of the 40 wages BLS publishes for that same occupation group in the Lexington-Fayette, KY area (BLS OEWS, May 2025), a difference of 21%. Both figures cover the whole occupation group rather than this one role, and one counts where people live while the other counts where the jobs are, so the percentage is not a pay gap.
Is the talent for this role already in Lexington?
This is a job zone 2 occupation and does not require a degree, which widens the pool considerably. For context, 47.3% of Lexington adults hold a bachelor's degree or higher (Census ACS 5-year 2023, table S1501).

Price this search

Eight questions about the role. Your tier range appears on screen.

Hiring a reservation and transportation ticket agent somewhere else?

Same role, different market. The wage band moves with the metro.

Other office and administrative support roles in Lexington