Hiring a reservation and transportation ticket agent in Scottsdale, AZ
Employers in the Phoenix-Mesa-Chandler, AZ area pay reservation and transportation ticket agents and travel clerks a median of $46,800 a year, with the middle half of the market between $38,580 and $66,500 (BLS OEWS, May 2025, SOC 43-4181). Filling it through recruitlocalpros runs Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role rather than by salary or location, and our vetted recruiting partner handles sourcing, screening and placement end to end.
Do Scottsdale residents in office and administrative support work earn more than employers in the Phoenix-Mesa-Chandler, AZ area pay?
Scottsdale residents working in office and administrative support occupations earn a median of $45,071 (Census ACS 5-year 2023, tables S2401 and B24011), against $47,970 as the median of the 47 wages BLS publishes for that same occupation group in the Phoenix-Mesa-Chandler, AZ area (BLS OEWS, May 2025), a difference of 6%, with the employers figure the higher of the two.
Both sides of that figure describe the whole office and administrative support group, not this one role. In the Phoenix-Mesa-Chandler, AZ area the group covers 47 occupations BLS publishes a wage for, from office machine operators, except computer at $32,060 to executive secretaries and executive administrative assistants at $74,010 (BLS OEWS, May 2025), with reservation and transportation ticket agents and travel clerks at $46,800 inside it.
That comparison is between two different measures, not a pay gap. The two weight the same occupation group differently: the Census figure is the midpoint across the people who actually hold those jobs, so a group carrying a few very well paid occupations is pulled toward them, while the BLS figure is the midpoint across the 47 published occupation wages, which counts each of those occupations once whatever its headcount. Census also counts where people live and BLS counts where the jobs are, and the two cover different populations, Census the civilian employed population 16 and over, BLS wage-and-salary jobs only. Read the number against other cities, where the same definitional difference applies on both sides, rather than as a shortfall.
The two sit within 10% of each other, so residents of Scottsdale and employers across the metro are priced about the same in this field, and pay alone is unlikely to be what wins or loses this hire.
What does a reservation and transportation ticket agent earn here?
Place of work
What employers pay
| 25th percentile | $38,580 |
| Median | $46,800 |
| 75th percentile | $66,500 |
Half of reservation and transportation ticket agents and travel clerks in this area earn between $38,580 and $66,500 (BLS OEWS, May 2025). A band set below $38,580 competes for the bottom quarter of the market. Occupation detail for SOC 43-4181 at O*NET OnLine.
Place of residence
What Scottsdale residents earn
$45,071
Median annual earnings of Scottsdale residents working in office and administrative support occupations, 11,345 people (Census ACS 5-year 2023, tables S2401 and B24011). An occupation group rather than this one role, and where people live rather than where they work, so it is not the same measurement as the wages beside it.
What does the role actually involve?
Core tasks
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Trace lost, delayed, or misdirected baggage for customers.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Confer with customers to determine their service requirements and travel preferences.
Task statements for SOC 43-4181, O*NET OnLine 29.1.
Tools and technologies in demand
Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, Microsoft Word, Amadeus Altea Reservation, Computer reservation system CRS software.
Flagged in demand or hot for SOC 43-4181 by O*NET OnLine 29.1. Useful as a screen, not as a checklist.
Is the talent actually in Scottsdale?
This is a job zone two: some preparation needed occupation. These occupations usually require a high school diploma. O*NET OnLine, SOC 43-4181.
It does not require a degree, which widens the pool considerably. For context, 61.5% of Scottsdale adults hold one. Census ACS 5-year 2023, table S1501, residents of Scottsdale aged 25 and over.
The average Scottsdale commute runs 21.7 minutes, which is roughly how far your catchment reaches before candidates start saying no. 29% of Scottsdale workers already work from home, so a fully onsite requirement here is competing against that. Census ACS 5-year 2023, place-level commuting characteristics for Scottsdale.
How often do these jobs turn over?
In Maricopa County, administrative and support services employs 201,602 and turns over 15.8% a quarter, with 66,194 hires against 65,021 separations. Average earnings in that industry run $4,486 a month. Census LEHD Quarterly Workforce Indicators, 2024 Q1, NAICS 56.
That figure covers every occupation in the industry, not this role alone, so read it as the local churn rate rather than as a number about reservation and transportation ticket agents and travel clerks. It still tells you what you are hiring into: a high-churn market, where speed matters more than a perfect fit.
What does the search cost?
The fee is set by the seniority of the role, never by salary and never by location. Across all six tiers it runs $6,240 to $54,340 per search. A contingency firm hiring at this role's $46,800 median in the Phoenix-Mesa-Chandler, AZ area (BLS OEWS, May 2025) would bill roughly $9,360 to $14,040 on the first year salary alone.
One owner runs the search from market map to signed offer. Searches typically fill in 23 to 35 days, which is a typical window rather than a promise, and the replacement guarantee runs 45 days at 50% off.
Questions employers ask about hiring a reservation and transportation ticket agent in Scottsdale
- What does it cost to hire a reservation and transportation ticket agent in Scottsdale?
- Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role and never by salary or location. A contingency firm billing 20 to 30% of this role's $46,800 median wage in the Phoenix-Mesa-Chandler, AZ area (BLS OEWS, May 2025) would charge roughly $9,360 to $14,040 on the first year salary alone.
- What should an offer for a reservation and transportation ticket agent in Scottsdale look like?
- Employers in the Phoenix-Mesa-Chandler, AZ area pay reservation and transportation ticket agents and travel clerks a median of $46,800, with the middle half of the market between $38,580 and $66,500 (BLS OEWS, May 2025). A band set below $38,580 competes for the bottom quarter of that market.
- Do Scottsdale residents in office and administrative support work earn more than employers in the Phoenix-Mesa-Chandler, AZ area pay?
- Scottsdale residents working in office and administrative support occupations earn a median of $45,071 (Census ACS 5-year 2023, tables S2401 and B24011), against $47,970 as the median of the 47 wages BLS publishes for that same occupation group in the Phoenix-Mesa-Chandler, AZ area (BLS OEWS, May 2025), a difference of 6%. Both figures cover the whole occupation group rather than this one role, and one counts where people live while the other counts where the jobs are, so the percentage is not a pay gap.
- Is the talent for this role already in Scottsdale?
- This is a job zone 2 occupation and does not require a degree, which widens the pool considerably. For context, 61.5% of Scottsdale adults hold a bachelor's degree or higher (Census ACS 5-year 2023, table S1501).
Price this search
Eight questions about the role. Your tier range appears on screen.
Hiring a reservation and transportation ticket agent somewhere else?
Same role, different market. The wage band moves with the metro.
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Related
- Hiring Reservation and Transportation Ticket Agents and Travel Clerks: the role, the pay, the process
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Scottsdale is the 7th largest of 8 Arizona cities in this dataset.