Hiring First-Line Supervisors of Retail Sales Workers
Employers across the 92 metro areas we have BLS OEWS wage data for pay first-line supervisors of retail sales workers a median of $36,470 to $62,170 a year (BLS OEWS, May 2025). A search through recruitlocalpros runs Tier I to Tier VI, $6,240 to $54,340, set by seniority, never by location or salary. Our vetted recruiting partner handles sourcing, screening and placement end to end.
What do first-line supervisors of retail sales workers do?
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Instruct staff on how to handle difficult and complicated sales.
- Assign employees to specific duties.
Core tasks, O*NET OnLine, 41-1011.00.
What does it take to become one?
These occupations usually require a high school diploma.
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
O*NET Job Zone 2, SVP (4.0 to < 6.0). O*NET OnLine.
Employers commonly list experience with Microsoft Office software, Adobe Acrobat, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Autodesk Revit for this role.
What do first-line supervisors of retail sales workers get paid?
BLS OEWS, May 2025 publishes a wage for first-line supervisors of retail sales workers in 92 of the metro areas in this build. The median ranges from $36,470 to $62,170 a year depending on the metro, with a midpoint of $48,300. This is what employers pay, place of work, not a single national figure and not what any one person takes home.
BLS OEWS, BLS OEWS, May 2025, SOC 41-1011.
What does hiring one cost?
The same as any role: tier, not location or salary, sets the fee. Across all six tiers the published range is $6,240 to $54,340 per search. For scale, the highest published median for first-line supervisors of retail sales workers in this build is $62,170. A contingency firm hiring at that level would bill roughly $12,434 to $18,651 on the first year salary alone, 20 to 30%.
Frequently asked
- How fast can a first-line supervisors of retail sales workers search fill?
- 23 to 35 days, 2 to 3x faster than a typical contingency search, per the recruiting provider's published figures.
- What if the hire does not work out?
- A 45-day replacement guarantee, at 50% off a repeat search for the same role.
Price a first-line supervisors of retail sales workers search
Eight questions about the role. Your tier range appears on screen, with the contingency comparison if you are paying one now.
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