Hiring Receptionists and Information Clerks
Employers across the 92 metro areas we have BLS OEWS wage data for pay receptionists and information clerks a median of $29,140 to $49,450 a year (BLS OEWS, May 2025). A search through recruitlocalpros runs Tier I to Tier VI, $6,240 to $54,340, set by seniority, never by location or salary. Our vetted recruiting partner handles sourcing, screening and placement end to end.
What do receptionists and information clerks do?
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Receive payment and record receipts for services.
- Schedule appointments and maintain and update appointment calendars.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Hear and resolve complaints from customers or the public.
Core tasks, O*NET OnLine, 43-4171.00.
What does it take to become one?
These occupations usually require a high school diploma.
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
O*NET Job Zone 2, SVP (4.0 to < 6.0). O*NET OnLine.
Employers commonly list experience with Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Word, Google Docs, Intuit QuickBooks for this role.
What do receptionists and information clerks get paid?
BLS OEWS, May 2025 publishes a wage for receptionists and information clerks in 92 of the metro areas in this build. The median ranges from $29,140 to $49,450 a year depending on the metro, with a midpoint of $36,910. This is what employers pay, place of work, not a single national figure and not what any one person takes home.
BLS OEWS, BLS OEWS, May 2025, SOC 43-4171.
What does hiring one cost?
The same as any role: tier, not location or salary, sets the fee. Across all six tiers the published range is $6,240 to $54,340 per search. For scale, the highest published median for receptionists and information clerks in this build is $49,450. A contingency firm hiring at that level would bill roughly $9,890 to $14,835 on the first year salary alone, 20 to 30%.
Frequently asked
- How fast can a receptionists and information clerks search fill?
- 23 to 35 days, 2 to 3x faster than a typical contingency search, per the recruiting provider's published figures.
- What if the hire does not work out?
- A 45-day replacement guarantee, at 50% off a repeat search for the same role.
Price a receptionists and information clerks search
Eight questions about the role. Your tier range appears on screen, with the contingency comparison if you are paying one now.