Hiring a bill and account collector in Oakland, CA
Employers in the San Francisco-Oakland-Fremont, CA area pay bill and account collectors a median of $72,430 a year, with the middle half of the market between $56,560 and $87,000 (BLS OEWS, May 2025, SOC 43-3011). Filling it through recruitlocalpros runs Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role rather than by salary or location, and our vetted recruiting partner handles sourcing, screening and placement end to end.
Do Oakland residents in office and administrative support work earn more than employers in the San Francisco-Oakland-Fremont, CA area pay?
Oakland residents working in office and administrative support occupations earn a median of $48,200 (Census ACS 5-year 2023, tables S2401 and B24011), against $62,555 as the median of the 48 wages BLS publishes for that same occupation group in the San Francisco-Oakland-Fremont, CA area (BLS OEWS, May 2025), a difference of 23%, with the employers figure the higher of the two.
Both sides of that figure describe the whole office and administrative support group, not this one role. In the San Francisco-Oakland-Fremont, CA area the group covers 48 occupations BLS publishes a wage for, from gambling cage workers at $39,390 to executive secretaries and executive administrative assistants at $105,190 (BLS OEWS, May 2025), with bill and account collectors at $72,430 inside it.
That comparison is between two different measures, not a pay gap. The two weight the same occupation group differently: the Census figure is the midpoint across the people who actually hold those jobs, so a group carrying a few very well paid occupations is pulled toward them, while the BLS figure is the midpoint across the 48 published occupation wages, which counts each of those occupations once whatever its headcount. Census also counts where people live and BLS counts where the jobs are, and the two cover different populations, Census the civilian employed population 16 and over, BLS wage-and-salary jobs only. Read the number against other cities, where the same definitional difference applies on both sides, rather than as a shortfall.
Published wages across this group in the metro run above what Oakland residents in it earn, which usually means employers here draw this talent from beyond the city line rather than from inside it.
What does a bill and account collector earn here?
Place of work
What employers pay
| 25th percentile | $56,560 |
| Median | $72,430 |
| 75th percentile | $87,000 |
Half of bill and account collectors in this area earn between $56,560 and $87,000 (BLS OEWS, May 2025). A band set below $56,560 competes for the bottom quarter of the market. Occupation detail for SOC 43-3011 at O*NET OnLine.
Place of residence
What Oakland residents earn
$48,200
Median annual earnings of Oakland residents working in office and administrative support occupations, 19,496 people (Census ACS 5-year 2023, tables S2401 and B24011). An occupation group rather than this one role, and where people live rather than where they work, so it is not the same measurement as the wages beside it.
What does the role actually involve?
Core tasks
- Record information about financial status of customers and status of collection efforts.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Advise customers of necessary actions and strategies for debt repayment.
Task statements for SOC 43-3011, O*NET OnLine 29.1.
Tools and technologies in demand
Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Word, Intuit QuickBooks, MEDITECH software, Microsoft Dynamics, Microsoft PowerPoint.
Flagged in demand or hot for SOC 43-3011 by O*NET OnLine 29.1. Useful as a screen, not as a checklist.
Is the talent actually in Oakland?
This is a job zone two: some preparation needed occupation. These occupations usually require a high school diploma. O*NET OnLine, SOC 43-3011.
It does not require a degree, which widens the pool considerably. For context, 47.9% of Oakland adults hold one. Census ACS 5-year 2023, table S1501, residents of Oakland aged 25 and over.
The average Oakland commute runs 30.5 minutes, which is roughly how far your catchment reaches before candidates start saying no. 23.4% of Oakland workers already work from home, so a fully onsite requirement here is competing against that. Census ACS 5-year 2023, place-level commuting characteristics for Oakland.
How often do these jobs turn over?
In Alameda County, administrative and support services employs 45,487 and turns over 12.4% a quarter, with 10,049 hires against 10,650 separations. Average earnings in that industry run $6,311 a month. Census LEHD Quarterly Workforce Indicators, 2024 Q1, NAICS 56.
That figure covers every occupation in the industry, not this role alone, so read it as the local churn rate rather than as a number about bill and account collectors. It still tells you what you are hiring into: a high-churn market, where speed matters more than a perfect fit.
What does the search cost?
The fee is set by the seniority of the role, never by salary and never by location. Across all six tiers it runs $6,240 to $54,340 per search. A contingency firm hiring at this role's $72,430 median in the San Francisco-Oakland-Fremont, CA area (BLS OEWS, May 2025) would bill roughly $14,486 to $21,729 on the first year salary alone.
One owner runs the search from market map to signed offer. Searches typically fill in 23 to 35 days, which is a typical window rather than a promise, and the replacement guarantee runs 45 days at 50% off.
Questions employers ask about hiring a bill and account collector in Oakland
- What does it cost to hire a bill and account collector in Oakland?
- Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role and never by salary or location. A contingency firm billing 20 to 30% of this role's $72,430 median wage in the San Francisco-Oakland-Fremont, CA area (BLS OEWS, May 2025) would charge roughly $14,486 to $21,729 on the first year salary alone.
- What should an offer for a bill and account collector in Oakland look like?
- Employers in the San Francisco-Oakland-Fremont, CA area pay bill and account collectors a median of $72,430, with the middle half of the market between $56,560 and $87,000 (BLS OEWS, May 2025). A band set below $56,560 competes for the bottom quarter of that market.
- Do Oakland residents in office and administrative support work earn more than employers in the San Francisco-Oakland-Fremont, CA area pay?
- Oakland residents working in office and administrative support occupations earn a median of $48,200 (Census ACS 5-year 2023, tables S2401 and B24011), against $62,555 as the median of the 48 wages BLS publishes for that same occupation group in the San Francisco-Oakland-Fremont, CA area (BLS OEWS, May 2025), a difference of 23%. Both figures cover the whole occupation group rather than this one role, and one counts where people live while the other counts where the jobs are, so the percentage is not a pay gap.
- Is the talent for this role already in Oakland?
- This is a job zone 2 occupation and does not require a degree, which widens the pool considerably. For context, 47.9% of Oakland adults hold a bachelor's degree or higher (Census ACS 5-year 2023, table S1501).
Price this search
Eight questions about the role. Your tier range appears on screen.
Hiring a bill and account collector somewhere else?
Same role, different market. The wage band moves with the metro.
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Related
- Hiring Bill and Account Collectors: the role, the pay, the process
- Recruiting services in Oakland
- Every California city we cover
Oakland is the 8th largest of 21 California cities in this dataset.