RecruitLocalPros

Hiring Bill and Account Collectors

Employers across the 92 metro areas we publish data for pay bill and account collectors a median of $35,300 to $77,360 a year (BLS OEWS, May 2025). A search through RecruitLocalPros runs Tier I to Tier VI, $6,240 to $54,340, set by seniority, never by location or salary. Our vetted recruiting partner handles sourcing, screening and placement end to end.

What do bill and account collectors do?

  • Record information about financial status of customers and status of collection efforts.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Answer customer questions regarding problems with their accounts.

Core tasks, O*NET OnLine, 43-3011.00.

What does it take to become one?

These occupations usually require a high school diploma.

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

O*NET Job Zone 2, SVP (4.0 to < 6.0). O*NET OnLine.

Employers commonly list experience with Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Word, Intuit QuickBooks, MEDITECH software for this role.

What do bill and account collectors get paid?

BLS OEWS, May 2025 publishes a wage for bill and account collectors in 92 of the metro areas we publish data for. The median ranges from $35,300 to $77,360 a year depending on the metro, with a midpoint of $47,370. This is what employers pay, place of work, not a single national figure and not what any one person takes home.

BLS OEWS, BLS OEWS, May 2025, SOC 43-3011.

What does hiring one cost?

The same as any role: tier, not location or salary, sets the fee. Across all six tiers the published range is $6,240 to $54,340 per search. For scale, the highest median any metro we publish data for pays bill and account collectors is $77,360 a year, place of work (BLS OEWS, May 2025). A contingency firm hiring at that level would bill roughly $15,472 to $23,208 on the first year salary alone, 20 to 30%.

Frequently asked

How fast can a bill and account collector search fill?
Typically 23 to 35 days, and typically 2 to 3x faster than a contingency search, per our recruiting partner's published figures. Both are typical rather than guaranteed.
What if the hire does not work out?
A 45-day replacement guarantee, at 50% off a repeat search for the same role.

Price a bill and account collector search

Eight questions about the role. Your tier range appears on screen, with the contingency comparison if you are paying one now.

Where we run bill and account collectors searches

The fee does not move with the city. The wage band does, so each page prices the role against what that metro actually pays.