Hiring a bill and account collector in Honolulu, HI
Employers in the Urban Honolulu, HI area pay bill and account collectors a median of $55,210 a year, with the middle half of the market between $50,100 and $61,760 (BLS OEWS, May 2025, SOC 43-3011). Filling it through recruitlocalpros runs Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role rather than by salary or location, and our vetted recruiting partner handles sourcing, screening and placement end to end.
Do Honolulu residents in office and administrative support work earn more than employers in the Urban Honolulu, HI area pay?
Honolulu residents working in office and administrative support occupations earn a median of $43,026 (Census ACS 5-year 2023, tables S2401 and B24011), against $48,930 as the median of the 43 wages BLS publishes for that same occupation group in the Urban Honolulu, HI area (BLS OEWS, May 2025), a difference of 12%, with the employers figure the higher of the two.
Both sides of that figure describe the whole office and administrative support group, not this one role. In the Urban Honolulu, HI area the group covers 43 occupations BLS publishes a wage for, from office and administrative support workers, all other at $32,510 to executive secretaries and executive administrative assistants at $80,600 (BLS OEWS, May 2025), with bill and account collectors at $55,210 inside it.
That comparison is between two different measures, not a pay gap. The two weight the same occupation group differently: the Census figure is the midpoint across the people who actually hold those jobs, so a group carrying a few very well paid occupations is pulled toward them, while the BLS figure is the midpoint across the 43 published occupation wages, which counts each of those occupations once whatever its headcount. Census also counts where people live and BLS counts where the jobs are, and the two cover different populations, Census the civilian employed population 16 and over, BLS wage-and-salary jobs only. Read the number against other cities, where the same definitional difference applies on both sides, rather than as a shortfall.
Published wages across this group in the metro run above what Honolulu residents in it earn, which usually means employers here draw this talent from beyond the city line rather than from inside it.
What does a bill and account collector earn here?
Place of work
What employers pay
| 25th percentile | $50,100 |
| Median | $55,210 |
| 75th percentile | $61,760 |
Half of bill and account collectors in this area earn between $50,100 and $61,760 (BLS OEWS, May 2025). A band set below $50,100 competes for the bottom quarter of the market. Occupation detail for SOC 43-3011 at O*NET OnLine.
Place of residence
What Honolulu residents earn
$43,026
Median annual earnings of Honolulu residents working in office and administrative support occupations, 20,135 people (Census ACS 5-year 2023, tables S2401 and B24011). An occupation group rather than this one role, and where people live rather than where they work, so it is not the same measurement as the wages beside it.
What does the role actually involve?
Core tasks
- Record information about financial status of customers and status of collection efforts.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Advise customers of necessary actions and strategies for debt repayment.
Task statements for SOC 43-3011, O*NET OnLine 29.1.
Tools and technologies in demand
Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Word, Intuit QuickBooks, MEDITECH software, Microsoft Dynamics, Microsoft PowerPoint.
Flagged in demand or hot for SOC 43-3011 by O*NET OnLine 29.1. Useful as a screen, not as a checklist.
Is the talent actually in Honolulu?
This is a job zone two: some preparation needed occupation. These occupations usually require a high school diploma. O*NET OnLine, SOC 43-3011.
It does not require a degree, which widens the pool considerably. For context, 40.8% of Honolulu adults hold one. Census ACS 5-year 2023, table S1501, residents of Honolulu aged 25 and over.
The average Honolulu commute runs 22.3 minutes, which is roughly how far your catchment reaches before candidates start saying no. 8.9% of Honolulu workers already work from home, so a fully onsite requirement here is competing against that. Census ACS 5-year 2023, place-level commuting characteristics for Honolulu.
How often do these jobs turn over?
In Honolulu County, administrative and support services employs 27,867 and turns over 11.4% a quarter, with 5,766 hires against 5,460 separations. Average earnings in that industry run $4,091 a month. Census LEHD Quarterly Workforce Indicators, 2024 Q1, NAICS 56.
That figure covers every occupation in the industry, not this role alone, so read it as the local churn rate rather than as a number about bill and account collectors. It still tells you what you are hiring into: a normal churn rate, where a well-run search closes on schedule.
What does the search cost?
The fee is set by the seniority of the role, never by salary and never by location. Across all six tiers it runs $6,240 to $54,340 per search. A contingency firm hiring at this role's $55,210 median in the Urban Honolulu, HI area (BLS OEWS, May 2025) would bill roughly $11,042 to $16,563 on the first year salary alone.
One owner runs the search from market map to signed offer. Searches typically fill in 23 to 35 days, which is a typical window rather than a promise, and the replacement guarantee runs 45 days at 50% off.
Questions employers ask about hiring a bill and account collector in Honolulu
- What does it cost to hire a bill and account collector in Honolulu?
- Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role and never by salary or location. A contingency firm billing 20 to 30% of this role's $55,210 median wage in the Urban Honolulu, HI area (BLS OEWS, May 2025) would charge roughly $11,042 to $16,563 on the first year salary alone.
- What should an offer for a bill and account collector in Honolulu look like?
- Employers in the Urban Honolulu, HI area pay bill and account collectors a median of $55,210, with the middle half of the market between $50,100 and $61,760 (BLS OEWS, May 2025). A band set below $50,100 competes for the bottom quarter of that market.
- Do Honolulu residents in office and administrative support work earn more than employers in the Urban Honolulu, HI area pay?
- Honolulu residents working in office and administrative support occupations earn a median of $43,026 (Census ACS 5-year 2023, tables S2401 and B24011), against $48,930 as the median of the 43 wages BLS publishes for that same occupation group in the Urban Honolulu, HI area (BLS OEWS, May 2025), a difference of 12%. Both figures cover the whole occupation group rather than this one role, and one counts where people live while the other counts where the jobs are, so the percentage is not a pay gap.
- Is the talent for this role already in Honolulu?
- This is a job zone 2 occupation and does not require a degree, which widens the pool considerably. For context, 40.8% of Honolulu adults hold a bachelor's degree or higher (Census ACS 5-year 2023, table S1501).
Price this search
Eight questions about the role. Your tier range appears on screen.
Hiring a bill and account collector somewhere else?
Same role, different market. The wage band moves with the metro.
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Other office and administrative support roles in Honolulu
- Billing and Posting Clerks in Honolulu, HI
- Bookkeeping, Accounting, and Auditing Clerks in Honolulu, HI
- Cargo and Freight Agents in Honolulu, HI
- Couriers and Messengers in Honolulu, HI
- Customer Service Representatives in Honolulu, HI
- Data Entry Keyers in Honolulu, HI
- Dispatchers, Except Police, Fire, and Ambulance in Honolulu, HI
- Eligibility Interviewers, Government Programs in Honolulu, HI
- Executive Secretaries and Executive Administrative Assistants in Honolulu, HI
- File Clerks in Honolulu, HI
Related
- Hiring Bill and Account Collectors: the role, the pay, the process
- Recruiting services in Honolulu
- Every Hawaii city we cover
Honolulu is the largest of 1 Hawaii cities in this dataset.