Hiring a business operations specialist in Grand Rapids, MI
Employers in the Grand Rapids-Wyoming-Kentwood, MI area pay business operations specialists, all other a median of $78,100 a year, with the middle half of the market between $60,640 and $93,460 (BLS OEWS, May 2025, SOC 13-1199). Filling it through recruitlocalpros runs Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role rather than by salary or location, and our vetted recruiting partner handles sourcing, screening and placement end to end.
Do Grand Rapids residents in business and financial operations work earn more than employers in the Grand Rapids-Wyoming-Kentwood, MI area pay?
Grand Rapids residents working in business and financial operations occupations earn a median of $64,119 (Census ACS 5-year 2023, tables S2401 and B24011), against $76,150 as the median of the 28 wages BLS publishes for that same occupation group in the Grand Rapids-Wyoming-Kentwood, MI area (BLS OEWS, May 2025), a difference of 16%, with the employers figure the higher of the two.
Both sides of that figure describe the whole business and financial operations group, not this one role. In the Grand Rapids-Wyoming-Kentwood, MI area the group covers 28 occupations BLS publishes a wage for, from credit counselors at $49,530 to financial risk specialists at $101,090 (BLS OEWS, May 2025), with business operations specialists, all other at $78,100 inside it.
That comparison is between two different measures, not a pay gap. The two weight the same occupation group differently: the Census figure is the midpoint across the people who actually hold those jobs, so a group carrying a few very well paid occupations is pulled toward them, while the BLS figure is the midpoint across the 28 published occupation wages, which counts each of those occupations once whatever its headcount. Census also counts where people live and BLS counts where the jobs are, and the two cover different populations, Census the civilian employed population 16 and over, BLS wage-and-salary jobs only. Read the number against other cities, where the same definitional difference applies on both sides, rather than as a shortfall.
Published wages across this group in the metro run above what Grand Rapids residents in it earn, which usually means employers here draw this talent from beyond the city line rather than from inside it.
What does a business operations specialist earn here?
Place of work
What employers pay
| 25th percentile | $60,640 |
| Median | $78,100 |
| 75th percentile | $93,460 |
Half of business operations specialists, all other in this area earn between $60,640 and $93,460 (BLS OEWS, May 2025). A band set below $60,640 competes for the bottom quarter of the market. Occupation detail for SOC 13-1199 at O*NET OnLine.
Place of residence
What Grand Rapids residents earn
$64,119
Median annual earnings of Grand Rapids residents working in business and financial operations occupations, 6,577 people (Census ACS 5-year 2023, tables S2401 and B24011). An occupation group rather than this one role, and where people live rather than where they work, so it is not the same measurement as the wages beside it.
What does the role actually involve?
Core tasks
- Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
- Develop disaster recovery plans for physical locations with critical assets, such as data centers.
- Test documented disaster recovery strategies and plans.
- Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
- Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
Task statements for SOC 13-1199, O*NET OnLine 29.1.
Tools and technologies in demand
Microsoft Excel, Microsoft Office software, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Visio, Inventory management systems, Microsoft Outlook, Microsoft Power BI.
Flagged in demand or hot for SOC 13-1199 by O*NET OnLine 29.1. Useful as a screen, not as a checklist.
Is the talent actually in Grand Rapids?
This is a job zone four: considerable preparation needed occupation. Most of these occupations require a four-year bachelor's degree, but some do not. O*NET OnLine, SOC 13-1199.
That matters here, because 40.1% of Grand Rapids adults hold a bachelor's degree or higher. That is a workable pool, but the search will reach beyond the city line. Census ACS 5-year 2023, table S1501, residents of Grand Rapids aged 25 and over.
The average Grand Rapids commute runs 19.4 minutes, which is roughly how far your catchment reaches before candidates start saying no. 12.3% of Grand Rapids workers already work from home, so a fully onsite requirement here is competing against that. Census ACS 5-year 2023, place-level commuting characteristics for Grand Rapids.
How big is this industry in Kent County?
Accounting, tax preparation, bookkeeping and payroll services in Kent County employs 3,462 people across 232 establishments, at an average wage of $1,701 a week. BLS Quarterly Census of Employment and Wages, 2024 Q1, private ownership, NAICS 5412.
Michigan does not release to the Census LEHD Quarterly Workforce Indicators, so this county carries QCEW instead. QCEW counts jobs and payroll and publishes no hires, separations or turnover rate, so there is no local churn figure for Kent County and none is implied here. The employment count tells you how deep the local employer base is: concentrated in relatively few employers, which narrows where a candidate can move and makes passive outreach the whole game.
What does the search cost?
The fee is set by the seniority of the role, never by salary and never by location. Across all six tiers it runs $6,240 to $54,340 per search. A contingency firm hiring at this role's $78,100 median in the Grand Rapids-Wyoming-Kentwood, MI area (BLS OEWS, May 2025) would bill roughly $15,620 to $23,430 on the first year salary alone.
One owner runs the search from market map to signed offer. Searches typically fill in 23 to 35 days, which is a typical window rather than a promise, and the replacement guarantee runs 45 days at 50% off.
Questions employers ask about hiring a business operations specialist in Grand Rapids
- What does it cost to hire a business operations specialist in Grand Rapids?
- Tier I to Tier VI, $6,240 to $54,340 per search, set by the seniority of the role and never by salary or location. A contingency firm billing 20 to 30% of this role's $78,100 median wage in the Grand Rapids-Wyoming-Kentwood, MI area (BLS OEWS, May 2025) would charge roughly $15,620 to $23,430 on the first year salary alone.
- What should an offer for a business operations specialist in Grand Rapids look like?
- Employers in the Grand Rapids-Wyoming-Kentwood, MI area pay business operations specialists, all other a median of $78,100, with the middle half of the market between $60,640 and $93,460 (BLS OEWS, May 2025). A band set below $60,640 competes for the bottom quarter of that market.
- Do Grand Rapids residents in business and financial operations work earn more than employers in the Grand Rapids-Wyoming-Kentwood, MI area pay?
- Grand Rapids residents working in business and financial operations occupations earn a median of $64,119 (Census ACS 5-year 2023, tables S2401 and B24011), against $76,150 as the median of the 28 wages BLS publishes for that same occupation group in the Grand Rapids-Wyoming-Kentwood, MI area (BLS OEWS, May 2025), a difference of 16%. Both figures cover the whole occupation group rather than this one role, and one counts where people live while the other counts where the jobs are, so the percentage is not a pay gap.
- Is the talent for this role already in Grand Rapids?
- This is a job zone 4 occupation, which usually calls for a bachelor's degree, and 40.1% of Grand Rapids adults hold one or higher (Census ACS 5-year 2023, table S1501). That is a workable pool, though the search will reach beyond the city line.
Price this search
Eight questions about the role. Your tier range appears on screen.
Hiring a business operations specialist somewhere else?
Same role, different market. The wage band moves with the metro.
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Related
- Hiring Business Operations Specialists, All Other: the role, the pay, the process
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Grand Rapids is the 2nd largest of 2 Michigan cities in this dataset.