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Hiring an order clerk in Buffalo, NY

Employers in the Buffalo-Cheektowaga, NY area pay order clerks a median of $47,020, with the middle half of the market between $41,890 and $54,110. Buffalo residents working in office and administrative support occupations report a median of $37,468, which is 20% below what the metro pays for this role.

What does an order clerk earn here?

Place of work

What employers pay

Annual wages paid by employers in the Buffalo-Cheektowaga, NY area. BLS OEWS, May 2025.
25th percentile$41,890
Median$47,020
75th percentile$54,110

Half of order clerks in this area earn between $41,890 and $54,110. A band set below $41,890 competes for the bottom quarter of the market.

Place of residence

What Buffalo residents earn

$37,468

Median earnings of Buffalo residents working in office and administrative support occupations, 14,275 people. Census ACS 5-year 2023, tables S2401 and B24011. Where people live, not where they work, so it is not the same measurement as the wages beside it.

The 20% figure is not a pay gap. ACS counts the civilian employed population 16 and over, part-time and part-year work included; OEWS counts wage-and-salary jobs only. The two populations differ, so read this number against other cities rather than as a shortfall: the same definitional difference applies to every city equally, which is what makes a city-to-city reading sound.

The role pays well above the local residential norm, which usually means you can hire from inside Buffalo rather than competing for commuters.

What does the role actually involve?

Core tasks

  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Recommend merchandise or services that will meet customers' needs.
  • Inspect outgoing work for compliance with customers' specifications.
  • Receive and respond to customer complaints.

O*NET 29.1, task statements for SOC 43-4151.

Tools and technologies in demand

Microsoft Excel, Microsoft Office software, Adobe Acrobat, Intuit QuickBooks, Microsoft Access, Microsoft Dynamics, Microsoft Outlook, Microsoft PowerPoint.

O*NET 29.1, flagged in demand or hot for this occupation. Useful as a screen, not as a checklist.

Is the talent actually in Buffalo?

This is a job zone two: some preparation needed occupation. These occupations usually require a high school diploma.

It does not require a degree, which widens the pool considerably. For context, 30.3% of Buffalo adults hold one. Census ACS 5-year 2023, table S1501.

The average Buffalo commute runs 19.9 minutes, which is roughly how far your catchment reaches before candidates start saying no. 9.6% already work from home, so a fully onsite requirement here is competing against that.

How often do these jobs turn over?

In Erie County, administrative and support services employs 27,761 and turns over 13.2% a quarter, with 7,669 hires against 7,157 separations. Average earnings in that industry run $4,441 a month. Census LEHD Quarterly Workforce Indicators, 2024 Q1, NAICS 56.

That figure covers every occupation in the industry, not this role alone, so read it as the local churn rate rather than as a number about order clerks. It still tells you what you are hiring into: a high-churn market, where speed matters more than a perfect fit.

What does the search cost?

The fee is set by the seniority of the role, never by salary and never by location. Across all six tiers it runs $6,240 to $54,340 per search. A contingency firm hiring at this role's median would bill roughly $9,404 to $14,106 on the first year salary alone.

One owner runs the search from market map to signed offer. Searches typically fill in 23 to 35 days, which is a typical window rather than a promise, and the replacement guarantee runs 45 days at 50% off.

Price this search

Eight questions about the role. Your tier range appears on screen.

Hiring an order clerk somewhere else?

Same role, different market. The wage band moves with the metro.

Other office and administrative support roles in Buffalo

Related

Buffalo is the 2th largest of 4 New York cities in this dataset.